Book a charter
Booking a charter flight is straightforward and personalised. Here’s how the process works from enquiry to take-off.
Baggage & Load Limit
To make your journey smooth and stress-free, all guests must stick to our luggage rules. Check out the essentials and luggage policy below:
How to Book this Aircraft
Booking a charter flight is straightforward and personalised. Here’s how the process works from enquiry to take-off.
Each flight is carefully planned to ensure safety, comfort, and operational efficiency.
Cancelation Policy
We value transparency and want all our clients to feel confident when booking. Below is our booking and cancellation policy.
Confirmation & Payment:
Bookings are confirmed once payment is received. Payment can be made via bank transfer, card, or approved online gateways.
Cancellations & Refunds:
- 100% if the flight is cancelled 6 hours prior to departure or passengers fail to arrive for departure (no-show)
- 90% if the flight is cancelled 24 hours prior to departure
- 70% if the flight is cancelled 3 days prior to departure
- 30% if the flight is cancelled 7 days prior to departure
- 25% from signature, verbal acceptance or email confirmation of the booking
Additional Notes: Aircraft availability is subject to weather, maintenance, and operational requirements. Extra services like catering or transfers are non-refundable if cancelled separately.
This policy ensures a smooth, transparent experience for all clients booking with Air Gorongosa.
